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Education Technology Insights Weekly Brief
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The higher education journey has followed a very predictable arc of apply, enroll, graduate. Everything, from campus programs to technology systems, was built following that same model. But today’s learners rarely follow a linear path. They pause, pivot and reskill as industries shift and careers evolve. Along the way, they expect their institutions to meet them with the same level of personalization they experience elsewhere in their lives. That’s where Modern Campus has positioned itself as a partner suited to guide colleges and universities through change, reimagining the entire learner journey. Its suite of solutions touches everything from the first exploratory website visit to alumni returning for upskilling decades later. Meghan Hakey, Senior Vice President of Marketing, says, “Our vision is anchored in the idea that education should not be confined to a single degree or a four-year period but should extend across an individual’s lifetime.” Meeting Institutions at a Moment of Challenge Colleges and universities today are navigating what many describe as the “enrollment cliff.” With fewer high school graduates entering the pipeline, competition for students has intensified. Many institutions are also confronting the aftershocks of the pandemic, when online learning became normalized overnight. The expectation now is that education must be accessible anywhere, at any time, and in multiple formats. For administrators, the challenge is twofold. They must attract new students in a crowded market while also creating meaningful pathways for adults seeking continuing education, reskilling, or short-term credentials. The old tools, such as static websites, cumbersome application processes and paper-based curriculum planning, no longer suffice. Modern Campus has stepped into this gap. Its platform allows institutions to present themselves with the polish and personalization of a digital-first organization while also streamlining the back-end processes that make learning delivery possible.
CXO INSIGHTS
AR and VR Technology in Training the Welders of the Future
Daniel Liao, Dean, Applied Science, Technology and Trades, and Robbie Renaud, Program Coordinator, Welding and Fabrication Technician, St. Lawrence College
Integration of Soft Skills in Data Science Courses
Dr. Ceni Babaoglu, Assistant Program Director, Data Science, and Professor, Toronto Metropolitan University
Breaking the Silos & Unveiling the Complexities of User Experiences
Martin Bernier, Chief Information Officer, the University of Ottawa
Ensuring Engagement in Online Courses
Lori Crosson, Director, Continuing Education and E-Learning, and Jennifer Mosley, Program Manager, E-Learning & Continuing Education, Sault College of Applied Arts and Technology
Importance of Technology in Enhancing Learning Experiences
Candy Ho, Faculty Member, the Educational Studies Department, Kwantlen Polytechnic University
The Use of Student Engagement Technology Software
Dr. Amanda Gelber, Senior Director of Student Engagement, McDaniel College
Redefining Education Through XR And AI
Rob Theriault, Immersive Technology Manager, Georgian College
IN FOCUS
The Future of Higher Education ERP Systems in Canada
Canadian higher education institutions are transitioning to cloud-based ERP systems to improve efficiency, support data-driven decision-making, and enhance the student experience amid financial pressures and rising student expectations.
The Strategic Role of Higher Education Management Software in Canadian Higher Education
The Canadian higher education sector is evolving into a digital ecosystem driven by Higher Education Management Software, enhancing student engagement, operational efficiency, and data-driven decision-making.
EDITORIAL
Building Stronger Connections in Modern Education
The modern campus is flooded with emails, apps, and notifications, but students still expect their institutions to engage with them personally, timely and supportively. Today, higher education requires the convergence of data, automation and human-centered design. Institutions are turning to unified student lifecycle platforms and integrated systems like student information systems and customer relationship management systems to manage everything from admissions to alumni engagement. Centralized governance ensures consistency across multi-campus universities, enabling deeper, long-lasting student relationships. Efficiency has become a key priority. Universities are focused on simplifying operations and connecting fragmented systems, all while scaling personalization without losing the human touch. By automating communications in a way that still feels personal and unifying data for faster decision-making, institutions are creating more responsive and impactful experiences. Operational excellence has thus emerged as a central pillar, shaping the future of higher education management. In this edition of Education Technology Insights Canada, we highlight organizations transforming the academic landscape with integrated campus management platforms, connected data ecosystems, and student engagement strategies that help institutions evolve. On the cover, we feature Modern Campus, a platform that streamlines the entire learner journey, from website engagement to student retention, enabling institutions to operate digitally and efficiently while meeting evolving student expectations. This edition also includes insights from academic and technology leaders. Dr. Ceni Babaoglu, Assistant Program Director, Data Science, and Professor at Toronto Metropolitan University, emphasizes integrating soft skills like communication into data science education. Dr. Amanda Gelber, Senior Director of Student Engagement at McDaniel College, discusses how customizable student engagement software enhances development and retention. We hope this edition offers fresh perspectives on how innovation and strategy are shaping the future of higher education.
