| | SEPTEMBER 202419para-educator hours in one place, alleviating the administrative burden on school districts.One of COMPLY's integral features, Requests, digitally transforms approval chains for school districts. For example, obtaining permission for a field trip traditionally involves a paper-based form that is manually circulated throughout the district to specific people for approval. COMPLY effectively transitions conventional processes like this into streamlined, electronic workflows and boosts efficiency in alignment with contemporary administrative practices.PAETEP and COMPLY are distributed to clients through annual licensing agreements. Comprehensive training and dedicated customer support provided by the company enable them to reap the full benefits of its solutions.The efficacy of the company's offerings is best illustrated through its customer success stories. One instance involves the Midwestern Intermediate Unit IV (MIU IV) that was seeking an effective solution for evaluating its professional staff amidst significant changes proposed by the PDE. The modifications involved incorporating student performance measures and transitioning to a more collaborative evaluation model. Leveraging EDULINK's PAETEP software enabled the administrators to work cohesively with professional staff, streamlining the work and driving the institution's continuous growth.In another instance, West Chester University used the COMPLY software to track, manage and report PDE's Act 48 continuing education credits. It systematically verified student coursework and promptly submitted the documentation to the state, saving the client considerable work hours. EDULINK has been in business for over two decades. It has demonstrated remarkable market penetration over the years, with 80 percent of Pennsylvania's educational organizations adopting PAETEP. It boasts a 98 percent client retention rate, reflecting a consistently high satisfaction level reaching 97 percent, with 77 percent of clients responding in surveys as being extremely satisfied. Its PAETEP software has been up and running for 12 years and is about to receive a complete overhaul to offer increased speed, intuitiveness and security. The revamped infrastructure will facilitate superior flexibility in customization and seamless integration of new features, guaranteeing that the software can adapt to users' evolving demands.EDULINK's success is driven by a dedicated team of professionals with profound knowledge of Pennsylvania's educational regulations. Their expertise enables the company to provide top-tier support and training, ensuring that clients are always compliant and capable of leveraging the software's full potential. They go the extra mile and proactively approach customer service with free training and continuous support to guarantee client success. In every scenario, its exceptional team of employees strives to provide the best software and customer experience.Its commitment to continuous innovation enriches the quality of education in Pennsylvania. EDULINK's reputation as a trustworthy industry leader has been solidified through a state-specific approach complemented by robust software solutions and unmatched customer support. A localized approach allows us to maintain a close relationship with the Pennsylvania Department of Education, guaranteeing that our services are always 100 percent aligned with evolving compliance needsREED D. HANKINSON ED. D.,DIRECTOR OF PROGRAMS
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