| | January 20169We don't dig deeply into the data and we need to.Steps universities/ colleges should take to foster innovation and/or growth We have most recently partnered with Educause to help train us on creating a culture of innovation. Working with Educause to establish the new Leading Academic Transformation team has been great. Another big area is learning about Strategic Foresight and getting to know futurists around the world. Learning principles that allow innovation from a cultural perspective have been a big help. Overall, networking with colleagues at other institutions especially others working in centers of innovation or transformation has been helpful. Key technology areas would be: 1) Cloud as discussed already, but in its fullest sense; 2) Competency-based enablers, specifically platforms like D2L LeaP, DreamDegree, Loudcloud and many others that are providing platforms for outcomes or performance based education; 3) People management including traditional ERPs and SIS systems are critical. This is an area that the Education industry is very behind in. There is a big need for strong disrupters in this space; 4) Anything that brings evidence-based, outcomes or performance based education into focus, solutions like Knack or Portfolium, providing students with life-long learning platforms; 5) Long term is AI like IBM Watson, this will be a game-changer for education; 6) While probably not directly technology related, anything around the learning sciences or cognitive science. Groups like Deans for Impact that are calling on education to use Learning Science. We should be right there with these deans.I'm seeing two paths: CIO becoming the COO on limited bases to "keep the lights on" versus the CIO becoming the Chief Innovation Office being given the open door to transform the education industry. Technology is not only the foundation of transformation, but is becoming the driver. Think of an IBM Watson type AI tool that allows a professor to assess the knowledge level of a student or helps that teacher teach up to the minute learning. As mentioned above, one of the biggest needs in Ed Tech these days is an agile ERP/SIS that understands the unbundling of education. We need systems that can measure PLA, nanodegrees, micro-certification to the traditional four year to PhD all with learning science in the middle, helping a student stay a lifelong learner. The CIO has to move out of the roll of keeping the lights on to this innovator. He needs to understand the educational process and since all the "keep on stuff" is now in the cloud, he becomes a conductor of a grand learning orchestra. The technology and initiatives helped university/ institution to excel or keep pace with the changeAnother hard question and one I would argue I don't know yet. We have moved services to the cloud, created our own private cloud, but have a lot of work to do. A couple of years ago we brought together our IT, Library and Instructional Designers. We have much to do here as well. Bringing tools together that were traditionally thought of as IT only into the Library (like Discovery Search or LibGuides) to enabling a cloud based LMS continue to move us to keep pace with change. As mentioned earlier, due to the vertical nature of the SIS/ERP market for education, we are challenged with not having partners that are agile or even DevOps related. We continue with old models like waterfall in our rip and replace or plan and upgrade models. These need to be changed. We need our vendors to partner with us in this change. We also need continued interoperability change to be as agile as cloud solutions like Bluemix. LTI is helping as well as the Technical Interoperability Pilot (TIP) . Related to the question on the cloud, specifically wireless infrastructure managed by "soft networks" can help here. Good core to edge hardware and tools are important. Vendors like Netflix also need to partner with education to understand the needs. For example, being able to locally cache Hulu or Netflix on campuses would be a big help. Mobile infrastructures like Apple need to understand that it's bigger than Apple. Enabling interoperability between platforms and devices will help continue to minimize disruption as well as enable tools to be used across education.Applications that leverage the Internet of Things changing campus life and learningEverything from health related devices to control systems (HVAC, etc.) becoming embedded with technology will continue to transform campus life. Systems that mesh what were once disparaging systems like 4QTRS Holdings SafePointe are critical to this space of IoT. Everything from health related devices to control systems becoming embedded with technology will continue to transform campus lifeMatthew Henry
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